Project Background and Goal

• The main screen of the tablet app, described in the appendix, helps clinic staff in small private GP clinics handle their tasks. It's different from the app for doctors.
• Patients can walk in or join a virtual queue at these clinics.
• If they queue online, they'll get real-time updates on their wait times but can't choose their appointment times.
• The Home screen's aim is to give clinic staff a single place to handle common tasks.
• It's divided into four sections: Doctors, Upcoming Queues, Missed Queues, and Checkout.

Doctors

• The Doctors section is designed to display the current on-duty doctors and facilitate efficient patient management for clinic staff.
• When a doctor is attending to a patient, staff members can mark the patient as absent, indicate the consultation as completed, or cancel the consultation in case of emergencies.
• If a doctor is not currently with a patient, clinic staff can initiate the next consultation for that doctor.
• However, if there are no patients in the queue for a particular doctor, staff members won't be able to take any action.

Upcoming Queue

• The Upcoming Queues section displays the next 5 patients in line to see the doctors, aiding clinic staff in identifying patient records for preparation and calling patients for upcoming consultations.
• Since some patients may join the queue online and not be physically present at the clinic before their turn, queues are labeled as "Confirmed" when patients arrive.
• Clinic staff can cancel the queues of next-in-line patients at any time, removing them from the queue.

Missed Queue

• The Missed Queues section displays all patients who were absent when called by the doctors, serving as a centralized platform for clinic staff to assist these patients in rejoining the queue.

Checkout

• The Checkout section provides a comprehensive view of patients who have concluded their consultations, including details on their prescribed medications, total bills, and payment status.
• Patients who have already paid in advance are marked with a "Paid" status. Clinic staff can adjust medication quantities and prices, as well as modify the amounts listed on bills.
• Additionally, they can print the bill and medical certificate as needed.

The initial wireframe was crafted using a mockup application.

High-Fidelity UI Design

High-Fidelity Prototype

Incorporating high-fidelity screens with a seamless user experience, promoting a user-centric design approach accessible to all users.